Shipping, Returns & Exchanges

ALL SALE ITEMS ARE FINAL SALE NO EXCHANGES OR RETURNS

Modern General® Online accepts returns of all non-food and beverage items within 14 days of the delivery date.

We are not responsible for the return shipping costs.

Returns sent without our return label cannot be guaranteed.

Please note: items must be in new/original condition with any applicable tags and original packaging intact in order to be accepted for a refund or exchange request.

We reserve the right to reject your return should the item not meet these requirements, and it will be returned to you at your expense.

Order Cancellations

If you need to cancel your order, please contact us as soon as possible at office@sylvesterandco.com

Cancellations requested before shipment may be eligible for a refund.
Effective immediately, all canceled orders are subject to the following fees:

A 20% restocking fee
A 3% credit card processing fee (to cover non-refundable transaction fees)

These fees are necessary due to the costs we incur from payment processors and the time spent preparing each order.

Please contact us at office@sylvesterandco.com to request a return label for your order.

Questions? We are giving up on having a phone! The ROBO calls have been brutal! Seems more efficient to say- we are here for you just email us if you need us-:) office@yylvesterandco.com