ALL SALE ITEMS ARE FINAL SALE AND MAY NOT BE RETURNED OR EXCHANGED.

If you have a question about your order, please contact us at 631-725-5012.

SHIPPING & PROCESSING

We do our best to process and ship in stock items within 24 hours of receiving your order, however please allow up to 5 business days for your order to process before receiving a shipping confirmation.

UPS is our carrier of choice, and your shipping rates are calculated based on destination and weight of the item. Transit times are estimated at checkout.

Please note that transit times do not include 1-5 business days for processing. If you need your order in a hurry, please email office@sylvesterandco.com after you place your order with the details.

Special Order Products: Please be aware of lead times that may be noted on special order products such as rugs, mats and furniture. These wait times will vary based on your item, and may change or be extended beyond the original estimate. Orders for items with a noted lead time cannot be cancelled once placed. RETURNS WILL NOT BE ACCEPTED FOR ANY SPECIAL ORDER ITEMS WITH A NOTED LEAD TIME.

RETURNS & EXCHANGES

Online Purchases: Modern General® online accepts returns of all non-food and beverage items within 14 days of the delivery date.

Please contact us at office@sylvesterandco.com to request a return label for your order. Returns sent without our return label cannot be guaranteed.

Please note: items must be in new/original condition with any applicable tags and original packaging intact in order to be accepted for a refund or exchange request. We reserve the right to reject your return should the item not meet these requirements, and it will be returned to you at your expense.